Delete your WeVault account
Two ways to do it. Both are permanent.
In the app
- Open WeVault and go to Settings.
- Scroll to the bottom and tap Delete account.
- Confirm with the code we email you.
Or, in a browser: app.wevault.app/settings → Delete account.
By email
Send a message from the email address on your account to support@wevault.app with the subject "Delete my account". We'll confirm by replying to that address, then delete the account within 7 days.
What gets deleted
| Data | What happens | When |
|---|---|---|
| Bank connections | Disconnected at Plaid / SimpleFIN; access tokens deleted | Immediately |
| Your login, devices, push tokens, sign-in codes | Deleted | Immediately |
| Your membership in a workspace | Removed; other members keep their access | Immediately |
| Your locations and safety events | Deleted | Within 30 days |
| Messages you sent | Private-room messages stay encrypted in the workspace for the other members, shown as from "Former member"; Team + AI messages are kept for the workspace | — |
| Backups | Overwritten on the rolling 30-day cycle | Within 30 days |
| Billing records | Kept as required by tax law | Up to 7 years |
If you own a workspace
You can either hand ownership to another member first (Settings → People → Make owner) or delete the whole workspace. Deleting the workspace deletes its database: every connected account, transaction, business, document, message and place, for every member. This cannot be undone. Export anything you want to keep first (Settings → Export).
Questions
Email support@wevault.app. See also our Privacy Policy.